1. Program Overview

The Workforce Recovery Training Program (WRTP) provides job skills training, one-on-one career coaching, employment workshops, and job placement assistance. WRTP maintains standards regarding participant confidentiality, personal information management, and communication privacy.

This policy details the collection, handling, and protection of personal data across program operations, web pages, and messaging services.

2. Participant Data Protection & Confidentiality

Participant records and identifying details remain confidential under applicable state and federal privacy statutes. Intake data, assessment results, and personal information are restricted to authorized personnel directly involved in workforce training and program administration. Participant records are never commercialized, rented, or disclosed for outside marketing purposes. 

3.Information Collected

WRTP collects personal information provided directly during enrollment, intake, and ongoing service delivery. Collected data may include:

• Contact details (full legal name, physical address, email address, mobile phone number).
• Employment history, vocational interests, and career objectives.
• Training participation records, workshop completion documentation, and employment placement milestones.
• Eligibility documentation required under public workforce development grant agreements.

4. Data Use & Public Grant Oversight 

Information gathered through intake and coaching activities is used to:

• Coordinate job training, vocational education, and skills preparation.
• Provide direct career coaching, resume assistance, interview preparation, and job placement support.
• Manage supportive services, training stipends, and local resource referrals.
• Satisfy mandatory compliance, monitoring, and performance reporting obligations for public grant administrators, including the California Department of Housing and Community Development (HCD).

Personal data is never sold, leased, or traded to outside entities

5. Mobile Information & SMS Privacy 

Protocols govern mobile contact information and text message communications:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• All categories outlined in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
• Mobile numbers provided for SMS notifications are utilized strictly by program staff to send direct job leads, workshop reminders, interview notifications, and scheduled appointment updates.

6. Security & Public Records

Information Security: Administrative, technical, and physical safeguards protect stored data against unauthorized access, loss, alteration, or disclosure.

Public Records Inquiries: While WRTP operates under public grant funding standards, personal participant files, intake documents, and personally identifiable information are shielded from public release under statutory privacy exemptions.

7. Contact Information & Record Requests

For questions regarding this policy or participant records, contact:

Workforce Recovery Training Program (WRTP)
2150 Churn Creek Rd, Ste 100
Redding, CA 96002
Phone: (530) 245-8123
Website: https://www.chybacharter.com/About-Us/Workforce-Recovery-Training-Program-WRTP/